“Thank you Claudia for all your help and patience. You made the process better and I appreciate that. Thank you. Sandie was great as well”

“Hi Claudia – Hope you are well and that work has settled after my protracted sale! I just wanted to say how very grateful I was for all your hard work and patience during my sale. You were on top of everything, kept me in the loop at all times and you were even calling me after your working day had finished. You have no idea how sane you kept me during this time. I can honestly say it was the most stressful time and where other companies had not been even half as efficient as you were and always have been, I don’t think I could have continued on with the sale. For that persistence, you have my gratitude. Even though First Step were allocated to Genesis for my original purchase and later sale of my flat, this lack of choice regarding estate agent was actually the best thing ever. The professionalism shown by yourself and Sandie have been second to none and and the continued support throughout this process was invaluable. To only say thank you does not seem enough but from the bottom of my heart, thank you! Wishing you all the best for the future.”

“Good morning Sandie, We would like to thank you for all you did in getting us in our new flat. It’s just what we wanted ,we feel at home already. Thanks once again.”

“I wanted to take the opportunity to acknowledge the excellent sales figures you are achieving with our shared ownership sales and the impressive service being provided by First Step, in particular Sandie and Claudia. The swift turnarounds are better than anticipated. Also the performance has been recognized and praised at Board level. So well done and thanks for this great service.”