The First Step Team

As you will see our team are all very sociable, local and enjoy being with people!!

The First Step Team

The First Step team are based in Bedfordshire and Cambridgeshire and have all lived and worked in the area for over 30 years with strong links and knowledge of the surrounding counties.

We believe our honest and professional approach to property, as shown from our Testimonials, has helped many sellers and purchasers to a relatively stress free journey to their new homes.

Just like most people, through our collective business lives, we have seen and experienced many ups and downs in the World, which has sometimes had a positive effect for the UK and other times not. What we have predominantly established though, in our mature years, is a good grounded business sense and collectively feel through our honest negotiations with you, we can offer a friendly, rounded and professional service, unlike any you have dealt with before.

Jules
Jules
Managing Director

Jules – Managing Director – Life partner to David. Jules is the driving force and front face of the success behind the First Step brand. A truly dedicated professional who will work all the hours to achieve success. Born in the local area Jules travelled extensively in her younger years, coming back to settle in the Bedfordshire area and adopted two gorgeous girls. On a day-to-day basis Jules can be seen leading her team from the front with no challenge too big and with endless effort to achieve as much as they can for all their clients….with Jules it’s personal – she’s a winner!

David
David
Sales & Marketing Director

David – Sales & Marketing Director – Life partner to Jules
Jules and David both started First Step in 2010 and David has successfully guided the company and overseen the impressive growth from inception. With a hugely proactive mind David has recognised opportunities for the company and his complete focus on expanding the business has enabled the company to be as successful as they are today, but with his mind still searching for the next opportunity. On a day-to-day basis David is involved in all valuations with Residential & New Build Developments, Company marketing and all aspects of finance. A true Northerner with family roots in Lancashire, David has now been local to Hertfordshire, Bedfordshire & Central London for the last 25 years.

Emma
Emma
Director - New Homes Sales & Marketing

Emma – Director – Responsible for all aspects of New Homes Sales & Marketing. Emma has been in the property market since 1991 and has specialised in New Homes for the last 15 years having previously headed up New Homes Sales & marketing for both independent and National Housebuilders.

Ian
Ian
Director – Land & New Homes

Ian – Director – Land & New Homes – Responsible for all aspects of Land & New Homes Sales, Marketing, Planning advice, Appraisal, Acquisition, Consultancy and Market Intelligence. With more than 35 year’s experience in the property industry, Ian offers a comprehensive service to all landowners and developers.

Sandie
Sandie
Sales & Marketing Executive

Sandie – Specialises in the Shared Ownership division of the company. Sandie has a very friendly manner with dealing with new buyers and has a wealth of local knowledge. Sandie lives in Hitchin with her husband and two children. Sandie enjoys cycling and yoga and will be attempting a 520-mile cycle in November for charity.

Claudia
Claudia
Sales & Marketing Executive

Claudia – Previously worked on all things legal within the team but has naturally progressed to working with Sandie in our busy Shared Ownership Team. She has a great telephone manner which puts clients at ease and always gets things done. Claudia has 3 children and lives locally. She enjoys meeting with friends and holidays abroad to meet up with her daughter.

Nicola
Nicola
Senior Sales Negotiator

Nicola – Recently promoted to Senior Sales Negotiator Nicola oversees all the Residential property sales with Jules and David and all relevant negotiation on behalf of our vendors. Nicola has a fantastic friendly manner which clients warm to quickly. She lives locally in Stotfold with her Chef husband and two daughters she brings a great wealth of knowledge about the local area.

Debs
Deb
Office Manager (The Boss)

Deb – Our Office Manager who is responsible for the efficient running of the our very busy office on a day to day basis. Deb welcomes all visitors and has a lovely manner and always has a warm welcome. A through and through “Stotfold Girl” Deb has always lived locally. She enjoys the gym and spending time with friends and family. Deb also enjoys the Countryside and wildlife.

Laura
Laura
Sales & Letting Executive

Laura – Heading up the lettings department, Laura has over 10 years’ experience within the lettings industry in London and now locally and is also ARLA qualified. She offers professionalism and knowledge. Laura takes huge pride in the job and making the process as seamless as possible.

Gaye
Gaye
Sales & Lettings Marketing Executive

Gaye – Comes to us with a wealth of experience and has joined us working alongside Laura in our ever-expanding Lettings Team. Gaye has vast experience in the Lettings area and is a happy face to join our team. Our clients and vendors alike have warmed to Gaye from day one.

Marcella
Marcella
Sales & Marketing Executive - Fairfield Hall Ambassador

Marcella – A valuable edition to our New Homes sales team.
Marcella is a strong team member dealing with high end properties wherever that may be. With great interpersonal skills and property knowledge she very easily makes the sale smooth and stress free. Marcella resides in the Halls at Fairfield Park so has a great area knowledge too.

Jemma
Jemma
Sales Progressor

Jemma – Has been with us a while now and joins us to head up our Sales Progression Team. Jemma is our vital link in the buying and selling chain. She liaises with Mortgage Advisors, Other Agents, Solicitors as well as our Clients/Vendors. Jemma joined us from a Business Development Advisor position with a well know Building Society. Our legal beagle has a husband and two young sons – which is her other full-time job! and enjoys using the local gym and spending time with friends and family.

Bob
Bob
Consultant to First Step

Bob – A familiar face in the local area working on intermediate Rental Properties with the First Step Group.

Theresa
Theresa
New Homes Sales and Marketing Executive

Theresa – With our New Homes team
along with 4 others. Theresa has a friendly personality and a great knowledge of new homes and attention to detail. Working from site to site around Brampton and Brington she has been kept busy with all the New Homes being put in the hands
of First Step to sell. Theresa also lives on Fairfield Park and is a great lover of her dogs.

Victoria
Victoria
New Homes Sales & Marketing Executive

Victoria – Bio coming soon…

Nikki
Nikki
New Homes Sales Executive

Nikki – Another strong member in our New Homes Marketing Team. Based in Arlesey Nikki married a local man and they have 3 children. A dog lover, she likes to spend time with the family and also enjoys being out in the countryside.

Kate
Kate
Finance Controller

Kate – Our number cruncher bringing a wealth of accounts knowledge with her. This has taken the pressure from David and we now have new systems in place. Kate lives locally and has 3 young children.

William-Joe
William Joe
Photography

William Joe – Bio coming soon…

Max
Max
Office Junior

Max – Joins our team and brings lots of fresh ideas and enthusiasm to the mix. He is well presented and happy to help in all areas. He enjoys sport and spending time with his girlfriend.