The Fastest Growing Lettings Agent in the Local Area

Lettings Team

Our No.1 Lettings team

We are very proud to announce that First Step are the Number 1 Lettings Agent in our local area. We are only too happy to talk to you to discuss the range of service options.

How to log a maintenance procedure

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Our Fees

PACKAGE 1 - 15% inclusive of VAT (12.5% excluding VAT) of monthly rent plus a one off £295 inclusive of VAT set up fee per new tenancy.

Our set up fee covers the following:

  • Full market appraisal
  • Taking full property details and professional photographs
  • Advertising on all major online portals – Rightmove, Zoopla, PrimeLocation, OnTheMarket & Facebook
  • Erect a board in accordance with the Town & Country Planning Act 1990
  • Advice and guidance on refurbishment
  • Advice and guidance on legal compliance – arrange contractors if required, subject to their charges
  • Find a tenant within the landlord's guidelines
  • Accompanied viewings
  • Referencing for up to two tenants (ID checks, Right to Rent check, financial credit checks, employment and previous landlord references)
  • Guarantor referencing if required
  • Goodlord Tenancy Agreement
  • Advise on non-resident tax status and HMRC (where relevant)
  • Registration of deposit with the Deposit Protection Scheme
  • Deduct and remit any pre-tenancy invoices
  • Rent protection and legal expenses insurance included for the first 12 months (fee applicable thereafter)
  • Checks on tenants including PEP and sanction checks

Our monthly fee covers the following:
  • Collect and remit the rent within 3 working days of receipt and provide a monthly statement
  • Respond to all maintenance issues and emergencies
  • Arrange payment to contractors
  • Carry out professional property inspections followed by a report – quarterly for the first year and 6-monthly thereafter (at the landlord's discretion)
  • Pursue any non-payment of rent and provide advice on rent arrears action
  • Annual rent reviews – subject to an additional charge if the landlord wishes to increase the rental amount
  • Organise check-out, negotiate dilapidations, deal with any deposit dispute, return the deposit to the landlord/tenant as agreed and deregister the deposit with the DPS
  • Gas Safety, EICR and EPC reminders – arrange for contractors to complete where required
  • Vacant property management – continuous management between lets
  • Serve possession notices as required
  • Provide summary statements for tax returns

PACKAGE 2 - TENANT FIND SERVICE - £995 (inc VAT)

85% inc VAT of the first months rent (Min. fee £995 inc VAT)

Fee covers the following:

  • Full market appraisal
  • Taking full property details and professional photographs
  • Advertising on all major online portals – Rightmove, Zoopla, PrimeLocation, OnTheMarket & Facebook
  • Erect a board in accordance with the Town & Country Planning Act 1990
  • Advice and guidance on refurbishment
  • Advice and guidance on legal compliance
  • Find a tenant within the landlord's guidelines
  • Checks on tenant including PEP and sanction checks
  • Accompanied viewings
  • Referencing for up to two tenants (ID checks, Right to Rent check, financial credit checks, employment and previous landlord references)
  • Guarantor referencing if required
  • Goodlord Tenancy Agreement
  • Advise on non-resident tax status and HMRC (where relevant)
  • Registration of deposit with the Deposit Protection Scheme
  • Collection of first month's rent and deposit, less any fees, and transfer to landlord with statement
  • Arranging inventory/check-in – additional charge
  • Arrange professional clean of property – additional charge
In addition, we would recommend the following:

Property Inventory

A full inventory of the property can be carried out by yourself; however, from our experience, we would recommend that an inventory specialist carries this out on your behalf.

Our inventory specialist takes very detailed notes, which are signed by the tenant upon check-in and check-out. In our opinion, this service is beneficial in the event of any damage to the property, as the detailed document could be used in an arbitration case.

Gas Certification

As the Landlord, you will need to provide an up-to-date Gas Certificate, which includes a full check of all gas items such as the boiler, gas hob and gas fires.

Gas Certification is a legal requirement and should be carried out yearly. Upon your instruction, we can arrange this certification on your behalf with a reputable Gas Safe Engineer.

Electrical Certification

Landlords are required to provide a satisfactory, up-to-date Electrical Installation Condition Report (EICR), which is valid for 5 years.

An EICR is a legal requirement and, upon your instruction, we can arrange this certification on your behalf with a reputable electrical engineer.

Carbon Monoxide & Smoke Alarms

The regulations require at least one smoke alarm on every floor of the property where a room is used wholly or partly as living accommodation.

A carbon monoxide alarm must be installed in any room containing a solid fuel-burning appliance, such as a wood burner, coal fire or biomass appliance, or a combustible appliance such as a boiler.

Pricing is available on request for supply and installation.

EPC Registration

An Energy Performance Certificate (EPC) is required for properties when constructed, sold or let. The EPC provides details on the energy performance of the property and recommendations for improvements.

We have a local EPC company that can arrange a timed appointment and undertake this for you. Pricing is available on request.

The minimum EPC rating required for letting out a property is E or above.

Services List and Fees

Service Tenant Find Fully Managed
Management Fee — 15% inc VAT of the monthly rent
Setup Fee 85% inc VAT of the first month’s rent
Minimum fee – £995 inc VAT
£295 inc VAT
Rent Protection Insurance Not included Included free for first 12 months – monthly fee thereafter
Deposit Registration Included Included
Section 13 Notice of Rent Increase £120.00 inc VAT £90.00 inc VAT

Inventory, Check-In & Check-Out Fees

Unfurnished Property Inventory Check In Check Out
1 Bedroom £105.00 £85.00 £105.00
2 Bedroom £110.00 £90.00 £110.00
3 Bedroom £120.00 £100.00 £120.00
4 Bedroom £160.00 £110.00 £160.00
5 Bedroom £195.00 £130.00 £195.00
Additional costs Furnished properties will incur an additional charge.

Certificates & Compliance

Gas Safety with Service EICR EPC
£132.00 £180 – £250, size dependent £70 – £100, size dependent

The First Step Way

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Our Lettings Fully Managed Fee Includes:

Rent Protection & Legal Expenses Insurance...unlike any other agents!
*First 12 months

Dependent on Tenant circumstance & Landlord Insurance

Our Rent Protection and Legal Expenses Insurance service means that should the unexpected happen, you’ll always get the income you expect from your tenants, and it will also support you if you need legal representation to recover your property.

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