Fletcher is our resident office dog... To be found in the office most days. Fletch loves his country walks, meeting new people and sleeping in the nice cosy office during the day.  Fletch ensures he goes round to great everyone and make them feel welcome and at ease when calling into the First Step offices. In the evening and weekends he lives with Nicola and her husband which is great for Fletch...

Will brings his professional photography to First Step to ensure our clients property photographs are fantastic – he brings a new prospective with his fresh approach.Will has his own unique way of capturing a rooms best features and angles, ensuring each room is showcased in the best way possible. Will also lives locally, he has a great personality and is a very important and valuable member of the...

Claudia heads up the team for Shared Ownership. She has a great client telephone manner which puts people at ease, she always remains calm and collected and she “just gets things done” without any fuss! She has been with the team almost from day 1 and her input and complete commitment is hugely appreciated by David & Jules and she will be a valued life-long friend to them both. Claudia has 3...

Partner to David Taylor, she is the driving force behind our sales team. Jules is front face of the success behind the First Step brand.A truly dedicated professional who will work all the hours to achieve success. Jules is very personable and has a very caring manner which is seen when working with clients, she really does want the best for each and everyone.On a day-to-day basis Jules can be seen...