Team Members

The First Step team are based in Bedfordshire and have all lived and worked in the immediate area for over 30 years with strong links and knowledge of all the surrounding counties.

We believe our honest and professional approach to property, as you will be able to see from our Testimonials, has helped many sellers and purchasers to a relatively stress free journey to their new homes.

Just like many people, through our collective business lives we have seen and experienced many ups and downs in the World, which has sometimes had a positive effect for the UK and other times not. What we have predominantly established though, in our mature years, is a good grounded business sense and collectively feel through our honest negotiations with you, we can offer a fully rounded professional service unlike any you have dealt with before.

Managing Director

Jules – Managing Director – a born and bred “Arlesey girl”, she has a huge knowledge of the surrounding area & excellent local connections – she knows so many people!

Sales & Marketing Director

David – Sales & Marketing Director – Dealing with all aspects of land, residential & new build properties including liaising with Surveyors – which could be deemed as having the short straw! He is also a professional whizz with the lens!


Emma – Director – Heading up our New Homes Division. Small but mighty!


Ian – Director – Many many years experience in Property & Land. Works well alone!

Sales & Marketing Executive

Sandie – Living in Hitchin and another of our fabulous sales ladies, our fountain of knowledge for the Hitchin area as well as Shared Ownership

Sales & Marketing Executive

Claudia – Our legal beagle dealing with solicitors and loved by everyone, keeping clients updated at all times often by candlelight.

Sales & Marketing Executive

Nicola – Living in Stotfold, she’s a great sales lady who simply loves making customers happy – this is reflected in great client feedback.

Sales & Administration Executive

Deb – A through and through “Stotfold Girl” – our office rock, organised, efficient and keeps all important paperwork in order……us too!

Sales & Letting Executive

Laura – Won’t just find you a property, she’ll find you a home – deals in heels!

Sales & Letting Executive

Sofia – Comes from a background in Property Management locally and brings great organisational skills.

Land & New Homes Executive

Deborah lived on Fairfield Park for 2 years and brings a great deal on local knowledge along with attention to detail & great organisational skills. Deborah now joins our Land & New Homes Division.

New Homes Sales and Marketing Executive

Theresa – One of our New Homes Sales and Marketing Executives, completely on the ball & always willing to assist.

Sales Executive

Kerry – Our New Homes Executive working weekends at our new showhomes

Consultant to First Step

Bob – A familiar face in the local area working on intermediate Rental Properties with the First Step Group.


We are here to help you from start to finish whether you are a buyer or seller.
Sellers – First Step help you value your property and guide you to taking it to market, we attend all the viewings and deal with all the surveyors.
Buyers – Call us to discuss your requirements, First Step can then help you with location, pricing and sizes of property.


Landlords– We can help you determine the current rental price of your property and make you aware of all current legislation. We can provide all the tenancy agreements. We meet all the prospective tenants and do all the viewings and make sure everyone is credit checked.
Tenants – We can help locate the right property for your requirements and can guide you through the tenant application process.

Staging & Photography

First Step specialise in show home photography. When listing the property on property website portals such as Rightmove & Zoopla it is very important that your property both internally and externally is portrayed at its very best. We send in our specialist in-house team to help move and display your property for the very best photographs.

First Step are an independent residential sales and lettings agency with an extensive portfolio of the surrounding areas (Bedfordshire and Hertfordshire), marketed by our offices at Waterloo Farm Arlesey.

Our services include residential sales, long and short-term lettings and serviced accommodation, property management and valuations. Our focus is providing a friendly professional service with specialised expertise.

As a truly independent property agency, our advice is totally impartial and we have the flexibility to deliver a bespoke service, tailored to your individual requirements. We will exceed your expectations and achieve this by taking a hands on approach.

First Step understand that our staff are our most valuable asset. Extended opening hours, exceptional service standards and a portfolio of some of the most popular properties in the surrounding areas. Fairfield Park has helped us to build strong relationships with our clients. The volume of referrals and repeat business is testimony to our hard earned reputation and we are renowned for quality, excellence and superior customer service.

Our Partners