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TESTIMONIALS



It's not just a job to us, but don't just take our word for it

Thank You

“I have just sold my house with First Step, what can I say they are amazing. They chase and keep everone in the loop, I would say going above and beyond. All of the team are aware of what was going on so all were able to help if I called. I am also buying another house through First Step and the team have been great with that as well, always keeping me informed of where we are in the process. I wouldn’t hesitate to recommend First Step, they really do make a stressful process much easier.”

Becky – January 2020

“Thank you to First Step, their professionalism and service is first class. Jules was excellent and patient when viewing houses with us, and they sold our house quickly in a challenging market. Once the chain was complete, Jemma was brilliant. We had a drawn out process but her dedication to getting the sale and purchase through to exchange was second to none. If you are planning on selling or buying then use First Step.”

Ryan & Natalie, December 2019

“Absolutely amazing! We brought our house through First Step, having used a different estate agent to sell ours and I have to say First Step were completely outstanding. We would like to say a special thank you to Jemma who kept us informed on all the challenges presented during the process, she went above and beyond, even as far as completing a two hour journey to hand deliver documents. Both Jemma and Jules were brilliant nothing was too much trouble, I would definitely use First Step in the future.”

Jo, November 2019

“First Step have provided an efficient service and made selling my property simple. First Step advertised quickly, got people through the door within the first week and have been available to answer any queries throughout the process.”

Kelly, October 2019

“I wanted to take the opportunity to acknowledge the excellent sales figures you are achieving with our shared ownership sales and the impressive service being provided by First Step, in particular Sandie and Claudia. The swift turnarounds are better than anticipated. Also the performance has been recognized and praised at Board level. So well done and thanks for this great service.”

Allison Blunt, Housing Manager – Howard Cottage, September 2019

A STEP ABOVE OTHER AGENCIES

Jules cut outJules proudly says: “I decided that this company would be a step above other agencies from the start.”

Our success is based on discretion, trust and the fact that we have intimate knowledge of the properties and of the area we sell within. This is why we are so delighted that this philosophy has been carried forward to the present day.

We don’t think there is a competitor in the area to rival the marketing materials or service First Step provides today. It is no wonder others are trying to copy our adverts, mailers, photography and branding styles – a serious form of flattery!!

FIND MY HOME

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All viewings are accompanied by a First Step professional