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Jules proudly says: “I decided that this company would be a step above other agencies from the start.”Our success is based on discretion, trust and the fact that we have intimate knowledge of the properties and of the area we sell within. This is why we are so delighted that this philosophy has been carried forward to the present day.
We don’t think there is a competitor in the area to rival the marketing materials or service First Step provides today. It is no wonder others are trying to copy our adverts, mailers, photography and branding styles – a serious form of flattery!!
“I would like to take this opportunity to thank you for the services you have rendered to us from the beginning of our application, you have done everything that you could for us most especially in this time of the pandemic. I would surely and proudly recommend your agency to my friends. I add my testimony so that others can see your exceptional work. More power to you.”
Cheryl – November 2020
“From start to finish we have found First Step incredibly helpful. They have offered advice based on what is best for us, it is really refreshing to have estate agents who are honest and have your best interests at heart. The whole team are very friendly, professional and stayed in touch every step of our house sale. We bought our house through them and they were so good, we chose to sell our house through them. A choice we didn’t regret, we couldn’t be happier with their service, especially during a difficult time with Coronavirus.
A wholehearted thank you from us both.”
Nick & Steph – September 2020
“I just wanted to pass on my sincere thanks to everyone at First Step for their fantastic service. Having started the process of selling our property pre-Covid it was challenging moving the process forward mid-Covid, however, First Step kept us updated, often daily with emails/calls, on progress and nothing was too much trouble. The Covid-team were critical in progressing the chain, often chasing others in the chain outside of their remit to make sure things ran smoothly. I learnt that appointing cheaper internet providers does not pay off in the long run, the local, personal touch is so much better in the long term. First Step have been worth every penny and if they can move you in a pandemic, then they can do anything!
From the initial meeting, to completion First Step was fantastic! Staff are friendly, honest and reliable, they tell you exactly as it is! Lastly, a very big thank you to the Covid-team Sales Progression who were simply amazing…. super efficient and kept everything on track throughout the chain. In unprecedented times the team were outstanding.Please use First Step you will not regret it!”
Mandy – June 2020
“Well done guys, the sale has completed as requested before the 5th April, which in normal circumstances would have been a difficult task, but considering the current situation, it is quite a feat!!! You have been absolutely pivotal in getting this done! – Liaising with us, the buyers, their solicitors, the tenant, your lettings department, cleaners and our solicitors (whilst also home schooling your children!). This certainly wouldn’t have happened without you, you are an asset to First Step!! Thank you again, and let’s hope normality resumes soon!“
George & Vicky – April 2020
“I wanted to take the opportunity to acknowledge the excellent sales figures you are achieving with our shared ownership sales and the impressive service being provided by First Step. The swift turnarounds are better than anticipated. Also the performance has been recognized and praised at Board level. So well done and thanks for this great service.”
Allison Blunt, Housing Manager – Howard Cottage
Jules, David, Ian & Emma
First Step started over 10 years ago with our fresh new personable approach to the Estate Agency industry.
The initial service was Shared Ownership which then led to a huge growth in our property services including residential sales, buying and letting as well as Land & New Homes.
First Step have already proven how successful they are as a new style Estate Agency with their honest approach they bring the enjoyment back into buying, selling and letting of properties.
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