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TESTIMONIALS



It's not just a job to us, but don't just take our word for it

Thank You

“Sandie, I just want to thank you again for all your help in securing the property for me, I really appreciate it and without you it would never have happened.”

Marie, November 2019

“Absolutely amazing! We brought our house through First Step, having used a different estate agent to sell ours and I have to say First Step were completely outstanding. We would like to say a special thank you to Jemma who kept us informed on all the challenges presented during the process, she went above and beyond, even as far as completing a two hour journey to hand deliver documents. Both Jemma and Jules were brilliant nothing was too much trouble, I would definitely use First Step in the future.”

Jo, November 2019

“First Step have provided an efficient service and made selling my property simple. First Step advertised quickly, got people through the door within the first week and have been available to answer any queries throughout the process.”

Kelly, October 2019

“I wanted to take the opportunity to acknowledge the excellent sales figures you are achieving with our shared ownership sales and the impressive service being provided by First Step, in particular Sandie and Claudia. The swift turnarounds are better than anticipated. Also the performance has been recognized and praised at Board level. So well done and thanks for this great service.”

Allison Blunt, Housing Manager – Howard Cottage, September 2019

I have been using First Step for the past three years to manage my letting property and I’ve been extremely impressed with the service they provide. Not only do they put my concerns first, they also ensure that all aspects of my property are looked at, before, during and after tenancy has ended. They’ve also been extremely helpful in assisting me with last minute requests such as gas safety certificates, EPC reports etc. A really good team who understand each other’s portfolios well, so no need to keep explaining yourself if another team member answers my call or email. Keep up the good work and I look forward to working with you all. Thank you for everything you do!”

Tim, September 2019

A STEP ABOVE OTHER AGENCIES

Jules cut outJules proudly says: “I decided that this company would be a step above other agencies from the start.”

Our success is based on discretion, trust and the fact that we have intimate knowledge of the properties and of the area we sell within. This is why we are so delighted that this philosophy has been carried forward to the present day.

We don’t think there is a competitor in the area to rival the marketing materials or service First Step provides today. It is no wonder others are trying to copy our adverts, mailers, photography and branding styles – a serious form of flattery!!

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