We advertise your home on 500+ of the UK’s most popular property websites

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We have a NO SALE NO FEE policy

Our Mission

We aim to be available when you need us, we are here before and after working hours also at weekends.

As an independent flexible Estate Agent our costs are kept low giving us a saving we happily pass onto our clients. Not having the overheads of a high street shop means we keep client friendly hours instead of shop hours. With our refreshing honest approach we can help you put the fun back into achieving your goal within our local property market.



Not important to some agents but it is for us, we like to give back to our local community to show our appreciation for their support.

We are very fortunate that due to the hard work we put into each sale we receive many amazing testimonials thanking us for our personal, professional and friendly service. With word of mouth we have grown from strength to strength and as a way of saying thank you we heavily sponsor lots of our local groups such as the local kids youth clubs, bowl clubs, kids soccer teams and one of our biggest local education centres Etonbury Academy.

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Prize for balloon found furthest away…Has your balloon been found?


Client Thank You's

It's not just a job to us, but don't just take our word for it

A small selection of personal thank you cards from our clients:

Thank You
Thank You
thank you

“First Step helped me to find my new home, their service and approach was very thorough and professional throughout the whole process. Jules and Claudia were very supportive and understanding during what is always a very stressful process…” Steve Wilson,
June 2017

“Thank you so much for looking after us so well with our recent change of home. You just made everything so smooth & apparently simple.” Alyson & Graham, April 2017

“To Claudia, We just wanted to say a really big “Thank you” to you for all your help and support with selling our flat. Your continued updates, knowledge and information contributed to the smooth and stress free sale of the flat which is greatly appreciated at this stressful time. Wishing you all the best, and thanks again.” Andrea, Jai & Thea, January 2017

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About Us

We’re a bold bunch, we love to stage, photograph & market your property at its best

We’re always striving to improve what we do and so we’re very keen to get independent feedback
(and of course, it makes us very happy when people say nice things).

floor plan

We know selling your home is a big deal. That’s why at First Step our aim is to make the experience a positive one.

We combine expert knowledge, first-rate customer care and efficient technology to help you enjoy a stress-free sale.


Take professional photos

David and a member of our team will visit your home to take professional photos, setting each room to make sure it is presented in the best possible way.


Finding the right buyer or tenant

We will carry out all viewings, 7 days a week and late evenings (as long as that fits in with your lifestyle). We will negotiate all offers on your behalf and keep you updated at every stage.


We hold your hand all the way to completion

You will be teamed up with an experienced team member dedicated to manage the progression of your sale making sure it moves quickly and smoothly to completion. They’ll keep your account updated, so you know exactly what’s happening, as it’s happening, and they’ll be on hand to help with any queries.


“From day one, Sandie at First Step was utterly professional, helpful and courteous. Throughout the whole process we found Sandie to be honest, transparent and supportive. Like any home buying process, we encountered some unanticipated obstacles along the way, and Sandie was not only patient with us…”

July 2017

“Hi All at First Step. We would like to say how professional and supportive every single member of staff are at First Step. From day one, each and everyone of you could not do enough to help us get to the position we are in today…our wonderful new home…”

The very happy 'settled in Shropshire' COLLINSONS
June 2017

“Dear Jules, David and team, We really cannot speak highly enough of the First Step team. We have experience of other Agencies but with First Step there were no false promises or empty words, what you have said is what you have done and we were kept informed from day one…”

Deb, Pete & “Robbie” (Woof Woof)
May 2017
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