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TESTIMONIALS



It's not just a job to us, but don't just take our word for it

Thank You

“I wanted to take the opportunity to acknowledge the excellent sales figures you are achieving with our shared ownership sales and the impressive service being provided by First Step, in particular Sandie and Claudia. The swift turnarounds are better than anticipated. Also the performance has been recognized and praised at Board level. So well done and thanks for this great service.”

Allison Blunt, Housing Manager – Howard Cottage, September 2019

I have been using First Step for the past three years to manage my letting property and I’ve been extremely impressed with the service they provide. Not only do they put my concerns first, they also ensure that all aspects of my property are looked at, before, during and after tenancy has ended. They’ve also been extremely helpful in assisting me with last minute requests such as gas safety certificates, EPC reports etc. A really good team who understand each other’s portfolios well, so no need to keep explaining yourself if another team member answers my call or email. Keep up the good work and I look forward to working with you all. Thank you for everything you do!”

Tim, September 2019

“Dear Jules, Nicola, Jemma & the team @ First Step, You have all been amazing I appreciate all the hard work you’ve put in on my behalf, even when I wasn’t your client. You really care about your clients. Thank you.”

Natalie, September 2019

“Thank you so much for being calm, approachable and friendly throughout the sale of my house. Feel free to call round and say Hi when you next visit your friend. You are very welcome.”

Michelle, September 2019

A STEP ABOVE OTHER AGENCIES

Jules cut outJules proudly says: “I decided that this company would be a step above other agencies from the start.”

Our success is based on discretion, trust and the fact that we have intimate knowledge of the properties and of the area we sell within. This is why we are so delighted that this philosophy has been carried forward to the present day.

We don’t think there is a competitor in the area to rival the marketing materials or service First Step provides today. It is no wonder others are trying to copy our adverts, mailers, photography and branding styles – a serious form of flattery!!

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